Mission
To increase the competence and confidence of professionals to provide effective services, support, and treatment to people with IDD-MH and their families through evidence-informed instruction and best practices.
Each course was developed to address specific roles in the human services system: Direct Support Professionals, Care Coordinators and Case Managers, Mobile Crisis Responders, and Therapists and Counselors. Each one of these introductory-level courses outlines key foundational concepts and relevant approaches related to the treatment and support of people with intellectual/developmental disabilities and mental health needs.
While each course is designed to address professionals serving within a specific role, a diverse group of professionals have benefited from content across these courses. Each course includes an introduction to the mental health aspects of IDD.
Primary focus areas
- Direct Support Professionals: Therapeutic interventions (positive identity development, emotion recognition and regulation, creative expression, trauma informed care in action)
- Care Coordinators and Case Managers: Systemic engagement, working with families, leadership and advocacy
- Mobile Crisis Responders: Emergency assessment and disposition planning
- Therapists and Counselors: Adaptation of therapeutic modalities
Registration
- $229 per person per course
- Courses offered via live webinar twice a year: fall and spring
- Registration closes the day before each course's start date
- Please contact our NCSS Training Department at ncss.training.iod@unh.edu for a group enrollment (10 or more)
Overall Satisfaction: 95%

People Trained: 4,000+

Principles
- Strengths-based practices
- Positive psychology
- Wellness-based
- Biopsychosocial
- Trauma-Informed
- Cultural competence
- Person and family centered
Shared Attributes for All Courses
- Offered twice a year: fall and spring
- Weekly virtual sessions facilitated via Zoom
- 6 weeks/105 min sessions: Direct Support Professionals, Care Coordinator and Case Manager, Mobile Crisis Responders
- 8 weeks/60 min sessions: Therapists and Counselors
- Facilitated by NCSS staff with expertise in IDD-MH; guest speakers & co-facilitators provide perspective of persons with lived experience of IDD-MH and their family members
- Sessions are recorded and shared with participants following each session
- Additional materials targeted toward improved application of practices provided include: worksheets, articles, and other resources
- Pre and post surveys and individual session evaluations
- Certificate of Completion
- As an evidence-based model, START utilizes the data and feedback from participant evaluations to continuously improve the format, content, and delivery of the courses to best meet learners' needs