Felicia Bates is a woman with long wavy black hair

Felicia Bates

Project Manager
Office: UNH CHHS Institute on Disability, 10 West Edge, Durham, NH 03824
Pronouns: She/her/hers

Professional Background

Felicia Bates joined the National Center for START Services as a Project Manager in April 2022. Prior she worked as the I-START Program Director for 6 years, where she led her team to National START Program Certification in June 2021. She has been a Certified START Coordinator since 2016 and was the proud recipient of the 2017 National START Clinical Team Leader of the Year award. Felicia has a master’s degree in Public Health. 

Felicia has worked with individuals with intellectual and developmental disabilities and mental health needs for over 15 years. She began her work as a Direct Support Professional, where she found her passion for supporting and advocating for those with IDD. Felicia has successfully worked with client’s and their support systems to improve health and quality of life measures. She prides herself in being relatable to those she serves and works with.


MPH, University of New England
BA, Biology, University of Northern Iowa