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It's a simple but powerful idea: "If we're able to bring the assessment to the community and help people develop a safety plan, we can keep people in their homes and in their community through a crisis," Lachance said. "The only option was to call an ambulance and send someone to an emergency room." Of approximately 2,600 clients the Manchester team has served in the past 18 months, just 151 required hospitalizations.
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