Disability in Focus: December 2020
Adults with Disabilities Need Accessible and Responsive Telehealth Care
Because of the COVID-19 pandemic, 4 out of 5 adults with and without disabilities in New England got more telehealth care in the last 6 months from their primary care provider.
Compared to adults without disabilities, adults with disabilities more likely reported that at their most recent telehealth visit, primary care providers:
Did not show respect for what they had to say
Did not listen carefully to them
Did not spend enough time together in the visit
Did not explain things in a way they could understand