Medicaid 101: An Introduction to Medicaid in NH for Families with Children Who Experience a Disability

A free 2-part workshop hosted by the UNH Institute on Disability in partnership with the NH Bureau of Developmental Services

Medicaid LogoNavigating through the complex world of Medicaid benefits can be tricky, time-consuming, and overwhelming. These introductory workshops are designed to cover the most important aspects of Medicaid and Home and Community-based Services in NH including the eligibility process, the state’s plan versus waivers, the types of services covered, and how to access services. These workshops can be extremely valuable to those seeking clarity and will help ensure participants possess the information and resources needed to secure government benefits now and in the future for their child who experiences a disability.


Day 1 (11/27)

  • Introduction and Purpose of the Medicaid Program
  • Medicaid Eligibility, application, and appeals
  • Requirements and Allowances
  • Cost of Care

Day 2 (12/4)

  • The state Medicaid plan
  • Medicaid Services including types of services, service design, and regulations
  • Managed Care and Managed Care Organizations
  • Differences between Managed Care and Fee for Service
  • Quality management

Who Should Attend

NH parents of children who experience a developmental disability and are new to Medicaid.


Mary Jo Benosky, M.Ed.

Care Manager, Well Sense

Mary Jo has worked in the disability field for over 25 years, the last 18 of which have been in NH.  For the last three years, she has served as a Care Manager at Well Sense Health Plan. Prior to this, Mary Jo was as a service coordinator at an area agency for 15 years.  Mary Jo obtained her BS from Salem State College and her M.Ed. from Cambridge College. 

Jessica Gorton

Area Agency Liaison, NH Department of Health and Human Services (DHHS) Bureau of Developmental Services (BDS)

Jessica Gorton works in the Bureau of Developmental Services (BDS) as the Liaison to Regions 4, 5, and 7.  Her career began in the Department of Health and Human Services with the Bureau of Family Assistance (BFA) as a Family Services Specialist and then as a Long Term Care Medicaid Eligibility Supervisor. With 14 years of experience in Medicaid eligibility, she is excited to transition to BDS and to continue working with our Area Agencies.

Mindy Huckins

Senior Director of Family and Participant-Directed Services, Gateways Community Services

Mindy began working with Gateways as an intern in college and has remained with the Area Agency for the Greater Nashua Area for the past 17 years. She began working in Family Support where she grew her love and expertise for transition planning from high school to adult for individuals who experience developmental disabilities. She continued to grow her skills by mentoring other staff and moving her roles in the agency through the ranks to her current position. In 2015 she was awarded the Transition Professional Excellence Award for excellence in transition skills. In 2016, Mindy also received her Black Belt in LEAN Process Improvement from the NH Bureau of Education and training. 

Lisa O’Connor, MS

Long-Term Supports and Services Coordinator, NH Healthy Families. 

Lisa's role at NH Healthy Families is to coordinate care for member’s who have long-term care needs and to work with local agencies and providers for seamless health care.  She actively works with community providers to understand Managed Care and how through collaboration we can meet the healthcare goals of our mutual members. 

Thom O’Connor, MSW

Administrator, NH Bureau of Elderly & Adult Services (BEAS)

Thom administers agency objectives and management functions of New Hampshire’s No Wrong Door System of Access for Long Term Services and Supports (NWD), including NHCarePath and the ServiceLink Aging and Disability Resource Center Program (ADRC).  He also provides administrative oversight of program planning and development, contracting, evaluating and reporting, and program operations.  Thom has been in this position for almost a year.  Prior to this role, Thom worked for 15 years at the NH Division for Children, Youth and Families (DCYF) where he served as a field worker, supervisor, and Program Specialist, where he managed contracts that supported domestic violence services, substance abuse treatment and recovery and the educational needs of the clients that DCYF served throughout NH. 

Terry Ohlson-Martin

Co-Director, NH Family Voices 

Terry has been an active family Leader in NH for over 30 years, collaborating with Special Medical Services for over 25 years.  In her Co-Director role she focuses on health care finance, youth transition and early childhood issues.  She has an adult son who has experienced the system starting with early supports and services through adult services. 

Cathy Sloane

Care Manager, Well Sense

Cathy Sloane has worked in the field of social service for 35 years in a variety of areas. She has been working in the disability field for the past 11 years, the first 6 years as a service coordinator at one of the state’s  area agencies and the last 5 years as a social care manager at Well Sense Health Plan. She has a BSW from Seton Hall University and a MS in Human Service from Springfield College.

Kaarla Weston

Administrator, NH Department of Health and Human Services (DHHS) Bureau of Developmental Services (BDS)

In addition to overseeing the liaisons who are responsible for the oversight of the contracts between BDS and the area agencies, Kaarla is responsible for the waiver sub assurances which are reported to the Centers for Medicaid and Medicare Services (CMS). Kaarla also is the point person for the Corrective Action Plan, the Quality Council, and the Elderly Incapacitated Adult Fatality Review Committee and is committed to enhancing quality and cost effective services, ensuring people have the right to live, work, and recreate in their local communities and improving the health and overall well-being of the individuals served within DHHS.

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Date & Time

Tuesday, November 27, 2018 - 12:00pm to 4:00pm
Tuesday, December 4, 2018 - 12:00pm to 4:00pm

Registration Fee

Free, pre-registration required


IOD Professional Development Center
56 Suncook Road
Concord, NH 03301

Event Contact

IOD Events