Project Description

What is I.F.?
Innovation Facilitators (I.F.) is a network of experienced trainers and facilitators who have organized to support the evolution of person-centered planning by offering tools, processes, and structured experiences designed to exercise imagination and promote strategic thinking. Rather than concentrating on promotion of an innovative model or systemic change, I.F. is focused on building a foundation for innovation by helping individuals and groups develop greater capacity to plan, network, organize, and take intentional action at the grassroots level.

Mission
As a resource for training, process facilitation, and technical assistance, I.F. is dedicated to advancing the standards of excellence in person-centered planning through the support of practitioners, persons with disabilities, families, and personal support teams.

Vision
The vision of I.F. is to contribute to the ingenuity of individuals with disabilities and their families and supporters by constructing processes that enable creativity to flourish. We envision a future where all persons and families, regardless of age, disability, learning style, or socioeconomic background, are able to organize a unique network of personal supports making it possible for them to pursue the types of relationships, experiences, and opportunities they find most meaningful.

History
Traditionally, individuals and families have relied on human service agencies or representatives to guide them through the process of determining personal goals that services are designed to help them achieve as well as how service resources are allocated. As such, human service professionals have wielded tremendous influence over the range of possibilities and supports service recipients have been able to access. I.F. was established in 2004 by a small group of facilitators who joined forces with the University of New Hampshire’s Institute on Disability and Browne Center for Innovative Learning to provide an alternative to agency-directed facilitation of person-centered planning. I.F. operates as an entity that is independent of the human service system for the express purpose of supporting individuals and families to assume a leadership role in deciding:


• Outcomes to focus on during planning
• Who is involved in the planning process
• The types of supports and services that they want and need
• Who provides supports and expectations for how services are delivered, and
• How available resources are allocated on their own behalf.

By turning the decision-making process over to individuals and families, I.F. strives to give them greater choice and control over their quality of life.

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Training & Workshops

I.F.’s training programs are intentionally structured to combine content with practical learning and graphic facilitation in order to accommodate multiple learning styles and enable participants to digest material through active experimentation. Rather than being delivered through a lecture or presentation format, training is highly interactive, process-oriented, and experiential, providing a more intensive learning experience for participants and a more effective way of targeting the collaborative thinking skills involved in creative and strategic planning. Below are some of I.F.’s training opportunities:

Methods, Models & Tools for Facilitating Person-Center Planning

Methods, Models & Tools is an intensive five-day workshop offered nationally on person-centered planning. Instructed by Patty Cotton, these workshops appeal to people interested in enhancing their skills in facilitating consumer-directed career, education, and life planning. Using the Elements of Design: Frameworks for facilitating person-centered planning (Cotton, 2003) workbook, the series incorporates lecture, role-playing, experiential learning, and peer support to provide an interactive forum for participants to develop and practice new skills. Specific corporate training models for situational leadership, ream performance, and principled negotiation are translated to the context of person-centered planning.

Methods, Models, & Tools is co-taught by Patty Cotton, Director of Innovation Facilitators and Pam McPhee, Executive Director of The Browne Center

SPECS: Specific Planning Encourages Creative Solutions

This five-part workshop serves provides parents with practical information and tools for supporting their son or daughter through person-centered planning. Contact areas include: individual/family-directed decision-making, navigating service delivery systems, mapping tools, community networking, and creative financing.

SPECS is co-taught by Patty Cotton, Director of Innovation Facilitators and Leslie Boggis of the Area Agency of Greater Nashua, Inc.

Graphic Facilitation

Graphic Facilitation is an interactive technique to enhance collaborative learning and problem solving by supporting verbal language with visual images. This two-day workshop helps participants develop graphic recording and facilitation skills.

Project Lead: Building self-advocates’ capacity to influence community change

This training program uses a two-tiered approach based on the belief that consumers of services must have opportunities to acquire necessary skills and knowledge to identify and advocated for their priorities and dreams, while also developing the ability to organize to take collective action. The curriculum is designed to address the needs of groups with highly diverse learning styles, involving experiential activities, role-play, and group discussion. Topics include principles of self-determination, power and control, funding systems, support negotiation, and freedom versus responsibility. Self-advocates apply for grant funding to identify, design, and implement a “change project” within their local communities over the course of a year.

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Person Centered Planning Process Facilitation

I.F. is committed to providing our customers with the highest quality facilitation services possible. Your facilitator will make every effort to customize the process to suit your unique preferences, purpose for planning, and life circumstances. He or she will work to design planning sessions in ways that help address specific learning needs that arise as you explore options and make decisions about how best to pursue your goals.
Members of our core team are skilled in structuring planning processes to address different learning styles and dynamics. Most are also considered content experts in the implementation of key innovations related to self-determination. Some content areas our facilitators are well-versed in include:

• Practices for developing and sustaining natural supports
• Creative financing
• Individualized budgeting
• Learning styles and universal design
• Community networking and capacity building
• Consumer and family-managed service designs

I.F. facilitators are passionate in their commitment to support individual/family-directed decision-making through a strength-based approach and seasoned in working with individuals and groups through complex change processes. Perhaps I.F.’s most valuable asset is that our facilitators also work in other leadership capacities in the field, and therefore have direct experience with, and political awareness of, the complex issues and challenges our customers face.

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Technical Assistance

Although I.F. advocates expansion of the range of options available for facilitation through the establishment of a network of independent facilitators, it also recognizes the value in helping to advance the knowledge and skills of people facilitating planning as agency representatives. Agencies engaged in reform efforts related to person-centered planning and consumer-choice can purchase consultation, in-service training, and “external” process advising/supervision to help promote facilitation competencies of staff.

Provider and funding organizations can also benefit from. I.F.’s services in several ways:

  1. The Organizational Change Institute is available to area agencies and providers and focuses on skills involved in strategic visioning and managing change.
  2. Consumers and families can invite staff or agency representatives to participate in the educational processes that include person-centered teams.
  3. I.F. can link agencies to facilitators, trainers, and consultants available through its membership network with expertise in specified need areas related to person-centered change.

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Project Staff and Contacts

Patty Cotton, Director
603.228.2084 x 66
pjcotton@unh.edu

Janet Williamson, IF Facilitator
603.228.2084 x 66
jgw@unh.edu

Collaborating Partners
Pam McPhee, Executive Director, The Browne Center
603.868.1772
pmcphee@brownecenter.com

Leslie Boggis, Area Agency of Greater Nashua, Inc.
603.882.6333
lboggis@region6.com

IF Facilitators
Heidi Cloutier
Leslie Boggis
Carrie Hudson

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Academic Opportunities

Methods, Models & Tools (32 MSW CEU's-ethics approved)

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Resources and Links

NH Microboards

The Browne Center

Area Agency of Greater Nashua, Inc.

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