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Strategic Plan

July 19, 2012

Dear Friends and Colleagues,

The Institute on Disability (IOD) is an organization committed to improving the lives of individuals with disabilities and their families.  Since its inception in 1987, the  IOD has become a well-recognized program with particular strengths in technical assistance, training, research and dissemination. In 2004, the IOD launched its first organization-wide strategic planning effort with a review of its programs, operations, academic mission, and organizational relationships. After engaging with internal and external stakeholders, the IOD produced the FY 2005-2008 IOD Strategic Plan. It included revised versions of the IOD Mission, Vision, and Values statements, and it described strategic goals and an organizational structure to support IOD programs and activities.

In 2009, the IOD revisited the strategic development process, reviewing the organizational structure in light of stakeholder interviews, economic changes, and other environmental trends. The IOD’s FY 2010-2013 Strategic Plan reflected the outcome of these deliberations. The plan’s executive summary included a description of organizational priorities, including the adoption of “priority areas” in inclusive education, autism spectrum disorders, health and genetics, community living and employment, and assistive technology. These changes aligned with emerging national, regional, and state priorities in the field of disabilities and provided a framework for the IOD through 2013.

I began my tenure as the new director of the IOD in January 2011. Recent changes within the organization include the creation of a new IOD Management Team to assist in maintaining organizational vision, implement new strategies to ensure long-term fiscal strength and sustainability, and refine existing policies and procedures. The IOD also established a faculty and staff Strategic Team to ensure broader participation in IOD’s strategic planning. Finally, the IOD appointed Sue Fox as Associate Director to facilitate stronger connections with New Hampshire’s disability programs, services, and policy makers.

The IOD is already thinking about strategic planning for 2013 and beyond.  Whatever the specific content of IOD’s future strategic plan, we will continue to work collaboratively with our many partners and apply our passion and commitment to the systemic and social change that improves the lives of children, youth, and adults with disabilities.

We look forward to working with you to advance our common goals.


Charles Drum, MPA, JD, Ph.D.
Director, Institute on Disability / UCED
University of New Hampshire


Strategic Plan Executive Summary (pdf) - This summary represents the fiscal year 2010 to fiscal year 2013 Strategic Plan for the Institute on Disability/UCED (IOD) at the University of New Hampshire.

Strategic Plan Chart (pdf) - This diagram inventories various strategies to illuminate the operational implementation of the IOD’s Plan. Supporting this Strategic Plan will be annual operations, business, and development plans with clear goals and tactics, benchmarks, metrics, and an organizational commitment to continuous improvement and evaluation to ensure that the IOD consistently measures progress, learns from its efforts, and adjusts plans and activities to ensure progress.